Simple Office Support Plans
Simple Office Support (SOS)
Our SOS plan for workstations and servers is our remote monitoring and routine maintenance plan. It includes our MyTech agent (powered by Simple Office Support) installed on your machine(s) to monitor network health and perform routine maintenance required to keep your system up-to-date, secure and performing well. Secure Remote Support reduces on-site visits and means we can often resolve issues within minutes!
Includes:
· Anti-virus
· On-site Backup
· Automated Maintenance
· Network Monitoring
· Windows Error Monitoring
· Audit of Computer Systems
· Microsoft Security Patch Management
· 20% Discount on Labour
· Online Ticketing Support System
Simple Office Support with Assurance (SOSA)
If you would like the peace of mind of a support plan that is inclusive of labour we can offer you that assurance.
Includes:
· Anti-virus
· On-site Backup
· Automated Maintenance
· Network Monitoring
· Windows Error Monitoring
· Audit of Computer Systems
· Microsoft Security Patch Management
· 20% Discount on Labour
· Online Ticketing Support System
PLUS – Included labour for all tasks related to:
· Security
· Backup
· Networking
· Internet
· Email
· Printer/Fax
· Software Installation
· Computer Hardware
· Network Administration
